Frequently Asked Questions
Questions & Answers About Digital Guides
What are the Digital Authentication Guides?
Our digital authentication guides are in-depth eBooks designed to help you confidently identify authentic luxury items. Each pdf guide breaks down brand-specific details, red flags, and expert verification techniques used by professionals.
Which brands do you cover?
Each guide focuses on a specific luxury brand. You can purchase individual brand guides or access all available guides through our Online Authentication Video Course. These are the brands we cover: Hermes, Gucci, Dior, Valentino, Louis Vuitton, Chanel, Yves Saint Laurent, Balmain, Alexander McQueen, Fendi, Canada Goose, Balenciaga, Chloe, Jaquemus.
Are these guides suitable for beginners?
Yes. The guides are written for both beginners and experienced buyers. Step-by-step explanations, visuals, and clear frameworks make them easy to follow—even if you’re new to luxury authentication.
Can I authenticate items using these guides alone?
The guides provide professional-level education and tools to help you assess authenticity. However, they are educational resources and do not replace a certified authentication service when an official certificate is required.
How do I access my digital guide after purchase?
Once your purchase is complete, you’ll receive instant access via download or through your account area. You can view the guides on desktop, tablet, or mobile devices.
Are the guides updated regularly?
Yes. We update our guides as brands change materials, stamps, serial numbers, and production methods. Members receive the most recent versions automatically.
Do you offer refunds on digital products?
Due to the digital nature of the products, all sales are final. If you experience technical issues accessing your guide, please contact us (alic.cozzi@gmail.com) and we’ll be happy to assist.
Questions about Online Luxury Authentication Course
What is the Online Luxury Authentication Course?
This is a comprehensive online course designed to teach you professional methods for identifying authentic luxury items. You’ll learn brand-specific details, authentication frameworks, and expert techniques used by industry professionals.
Which brands do you cover?
These are the brands we cover: Hermes, Gucci, Dior, Valentino, Louis Vuitton, Chanel, Yves Saint Laurent, Balmain, Alexander McQueen, Fendi, Canada Goose, Balenciaga, Chloe, Jaquemus.
Who is this course for?
The course is suitable for:
Luxury buyers and collectors;
Personal shoppers and stylists;
Resellers and vintage store owners;
Fashion professionals;
Anyone who wants to confidently avoid counterfeit luxury items.
No prior experience is required.
What will I learn in the course?
You’ll learn how to:
Identify authentic vs. counterfeit luxury items;
Understand brand craftsmanship, materials, and production details;
Apply step-by-step authentication frameworks;
Spot common red flags used by counterfeiters;
Authenticate bags, accessories, jewelry, and more (depending on modules).
Is this course beginner-friendly?
Yes. The course is structured to guide beginners step by step, while still offering advanced insights valuable to professionals.
How long do I have access to the course?
Access is provided on a monthly or yearly basis, depending on the plan you choose. While your subscription is active, you’ll have full access to all course content and updates.
Are updates included?
Yes. The course is regularly updated to reflect changes in luxury brand production, materials, and authentication standards.
Does the course provide certification?
This course provides professional education and training. It does not replace brand-issued or third-party certification, but it equips you with expert-level knowledge and practical skills.
Can I use this course for my business?
Yes. Many students use this course to support their work as resellers, personal shoppers, or fashion professionals. However, redistribution or resale of course materials is not permitted. If you’d like to purchase multiple course licenses for your employees, please feel free to get in touch at alic.cozzi@gmail.com.
Do you offer refunds?
Due to the digital nature of the course and immediate access to content, all sales are final. If you experience technical issues, our support team will be happy to assist.
How do I access the course after purchase?
Once enrolled, you’ll receive immediate access through your online account. You can watch the lessons on desktop, tablet, or mobile devices.
Are the lessons in English?
Yes. All lessons and materials in the course are delivered in English. Videolessons are pre-recorded so you can watch them whenever you want, wherever you are.
Questions about In-Person Luxury Authentication Course
What is the In-Person Luxury Authentication Course?
This hands-on course teaches you professional methods for identifying authentic luxury items in a live, interactive setting. You’ll work directly with instructors, handle real examples, and apply expert authentication techniques.
Which brands do you cover?
The good thing about the in-person authentication course is that is 100% customized on you: please let us know which brands you’d like us to cover.
Who is this course for?
The course is suitable for:
Luxury buyers and collectors;
Personal shoppers and stylists;
Resellers and vintage store owners;
Fashion professionals;
Anyone who wants to confidently avoid counterfeit luxury items.
No prior experience is required.
What will I learn in the course?
You’ll learn how to:
Identify authentic vs. counterfeit luxury items;
Understand brand craftsmanship, materials, and production details;
Apply step-by-step authentication frameworks;
Spot common red flags used by counterfeiters;
Authenticate bags, accessories, jewelry, and more (depending on modules).
Is this course beginner-friendly?
Yes, the course is fully customized to your learning level. The course is structured to guide beginners step by step, while still offering advanced insights valuable to professionals.
Where and when is the course held?
The course is held in Florence at Salotto21, Via dei Benci 21. The course is individual so you’ll be 1:1 with the instructor to ensure personalized, hands-on learning experience. The course is 3-days. Please get in touch to request availability.
Will I receive any materials?
Yes. Participants receive brand-specific guides, checklists, and visual references to reinforce learning and support post-course practice.
Can I book for a group or team?
Yes. For group bookings, please contact us directly at alic.cozzi@gmail.com to arrange a personalized session.
What about refunds or cancellations?
Due to the limited class size and in-person nature of the course, spaces are non-refundable. If you encounter unforeseen issues, please contact us and we’ll do our best to accommodate rescheduling.
Do you offer refunds?
Due to the digital nature of the course and immediate access to content, all sales are final. If you experience technical issues, our support team will be happy to assist.
Are the lessons in English?
Yes. All lessons and materials in the course are delivered in English. Videolessons are pre-recorded so you can watch them whenever you want, wherever you are.